Careers at Big Life

Volunteer Administrator

7.5 hours per week 1 day (9am-5pm)

Do you have experience of providing first-class customer service – being the first point of contact for clients and professionals?

Do you have the skills to collate, analyse and share data?

Do you wish to develop skills within the mental health sector?

If so, you could be our perfect Volunteer Administrator!

You will have the opportunity to support as part of the administration team at Talking Therapies Manchester, where you will provide administrative support to our team of practitioners who provide mental health support across Manchester.

The Administration team is a vital part of our service. You will liaise with clients daily to take referrals and book appointments, as well as managing confidential information in accordance with Information Governance and Confidentiality procedures.

NHS Manchester Talking Therapies is part of The Big Life group’s user-led mental health charity who provide the majority of Step 2 IAPT treatment in Manchester on behalf of the NHS. We deliver a range of services including support groups, eTherapy, Cognitive Behavioural Therapy and counselling.

We welcome application from people with personal experience of mental health problems.

Please find the role description below and to apply, email Alishia Butters at alishia.butters@thebiglifegroup.com.

For further information, please visit https://www.thebiglifegroup.com/work-volunteer/

The closing date for applications is 17^th May 2024. Applications received after this time will not be considered for this specific role and CVs will not be accepted.

Your health and happiness is important to us, so we offer a comprehensive wellbeing package.

The Big Life group positively promotes diversity.

The Big Life group is committed to safeguarding children and vulnerable adults.