Careers at Big Life

Administrator – HMR Talking Therapies

About us

Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and inspire change. Whatever service we deliver to help people to change their lives, we do things the Big Life Way.

What you’ll be doing

As an Administrator within our NHS Heywood, Middleton and Rochdale Talking Therapies service, you will play an important role in ensuring the seamless operation of our mental health services. Your dedication and organisational skills will be at the heart of maintaining the efficiency and effectiveness of our service.

What we need from you

• You’ve got solid experience working in a busy office environment, using phones, databases, and Microsoft Office tools including Word, Outlook, and Excel.
• You’re comfortable handling sensitive conversations and have experience supporting clients in distress.
• You’re organised, detail-oriented, and able to manage your own workload across competing priorities.
• You work well as part of a team and communicate clearly in person, on the phone, and in writing.
• You’re comfortable using and updating client systems and managing information securely and confidentially.
• You need a standard level DBS check for this role.

What we will offer you in return

• An annual salary of £24,790 (NJC scale point 5)
• Two roles available: both full-time (37.5 hours per week) contracts, one permanent and one fixed-term (12-month) contract. Please specify which role you’d prefer on your application.
• 25 days holiday, and 30 once you’ve been here five years
• A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work.
• Ongoing personal and professional development through regular supervision.
• A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.

What next?

If you are passionate about improving mental health, then click apply and complete the short application process.

The closing date for applications is Thursday, 29 May at 5pm. Interviews will take place Tuesday, 3 June.

If you need more information about the role, please contact Naheed Asif at Naheed.asif@thebiglifegroup.com.

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from Black, Asian and other racially marginalised communities.

Big Life strives to be diverse and inclusive - a place where we can all be ourselves. We strongly encourage applicants from all parts of society. You can read on our careers site about the actions we are taking ourselves to fight inequality and inspire change.

We actively value the lived experiences and expertise of our staff, volunteers and the people who use our service and see the extra value that they bring to our organisation.