GMIRS Welfare Service Pilot

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Big Life is the coordinating service for a successful local partnership of third sector organisations working across Greater Manchester to deliver The Welfare Service. 

The service works in local communities across Greater Manchester with people on probation. People access the service via a referral from a probation worker. Anyone currently engaging with the probation system can access our service for free, at locations that suit them.

When someone accesses the service, they receive tailored support that’s designed to match with their aspirations and help them meet their goals. This includes supporting service users with emotional regulation and decision making; wellbeing support and healthy choices; behaviour change; family support and mediation; and finance, debt and benefit advice.

Our goal is to give people more opportunities, tools and positive relationships, meaning that the likelihood of re-engaging with probation services again the future is reduced. The service focuses on providing trauma-informed support that prioritises people’s strengths and aspirations, as we believe this gives people the greatest opportunity to move forward positively.

Although we can provide a wide range of practical support, where we can’t do something ourselves, we’ll work with a person to find the best local organisation to help them.

The service is a partnership comprising local organisations, meaning that when people work with us, they’ll benefit from our in-depth local knowledge and convenient locations. Our mission is to make sure that people have all the tools, information and support they need to succeed while on probation.


If you are a Probation Officer looking to find out how to make a referral or hear more about the service, please contact

The Welfare Service comprises partners from across Greater Manchester, each providing their own local knowledge, expertise and insight to ensure that people accessing the service provide the right support for them, in locations that meet their needs. Through our partnership, our mission is to make sure that people have all the tools, information and support they need to succeed while on probation.

If you are a Greater Manchester organisation who works with people on probation, and you want to find out more about how you can work alongside the service please contact Lucy Rodgers. If you are interested in speaking to Big Life about the upcoming GMIRS Welfare Service tender, please contact Simon Kweeday or Paul Cookson.

More information about this upcoming tender as well as EOI details will be published here in due course.