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Good record keeping and data protection are key to effective information governance and essential for the planning and delivery of high quality, safe and efficient services and business systems. The Big Life group collects, holds and processes personal data about many individuals including clients, staff, suppliers and stakeholders. This policy aims to ensure that all records, both electronic and paper are accurate, secure, accessible to the right people at the right time, and kept for the appropriate period of time. It ensures that The Big Life group is compliant with data protection legislation and commissioners’ quality standards.