Search our services and see what's on

Document library

Go back

Information Security Policy


This policy needs to be considered in relation electronic personal information to ensure that it is stored and transported securely. It relates to service users, staff members and volunteers, and enabling appropriate information sharing.

This policy is aimed at staff members, volunteers, and 3rd party colleagues working within the group. Failure to work within this policy will treated as a disciplinary matter and may also lead to a professional governing body being informed if appropriate.

Download File


Coronavirus update

In light of the current situation, we are making changes to the way we deliver services at the moment. One-to-one appointments that would normally be delivered face-to-face will now take place over the phone or through video call. There is no need to call us to confirm – your regular point of contact will call you at the time your appointment was scheduled.

We are also no longer holding groups inside. We’re currently arranging alternatives where possible through considering walking or virtual groups. Please contact your group facilitator, or the centre where the group runs from, for more information.

If you’re worried, think you may have symptoms of Coronavirus or want further information, see the latest advice from Public Health England.

Finally, if you’re struggling through self-isolation, please don’t feel alone. There are local community groups being created all over the country, which you can find here. Alternatively, you can call our community centres in your local area, which you can find here.