Tameside and Glossop neighbourhood mental health service

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Need help with how you’re feeling?

Tameside and Glossop neighbourhood mental health service can support you if you’re 18+ and are experiencing significant mental health difficulties that have a serious impact on your life, where support from your GP, talking therapies, or community services hasn’t been enough. A diagnosis isn’t needed.

We’ll support your mental health recovery and work with lots of partners to provide joined-up support for wider issues that may be affecting your mental health e.g. housing, finances, substance use, domestic abuse, physical health and more.

Access:

To access our service, you’ll need a referral from your GP or another health or social care professional. We’re not able to accept self-referrals currently.

Age:

18+

Access this service

Address:

(This is not a public facing office)
212-214 Katherine Street
Ashton Under Lyne
OL6 7AS

Phone Number:

For queries regarding Mental Wellbeing Coaching and Peer Support Coaching support, call 0161 470 2080 For queries regarding Senior Mental Health Practitioner support, call 0161 716 4247.

Tameside and Glossop Neighbourhood mental health service

We can support you if you’re 18+ and are experiencing significant mental health difficulties that have a serious impact on your life, where support from your GP, talking therapies, or community services hasn’t been enough. A diagnosis isn’t needed.

We’ll support your mental health recovery and work with lots of partners to provide joined-up support for wider issues that may be affecting your mental health e.g. housing, finances, substance use, domestic abuse, physical health and more.

Our aim

Our aim is to make services more joined-up, accessible, and consistent – ensuring you, your carers, and family quickly and easily receive the right support.

Receiving early support by the right professional, will help improve your recovery and experien

What you can expect from our service

We’ll make sure:

  • Your care is tailored to your needs.
  • You’re involved in every decision about your care.
  • We listen to your experiences and what matters most to you.
  • We take a trauma-informed approach, which means we recognise how past experiences can affect how you feel today.
  • We work closely with you.
  • If you want us to, we’ll involve your family, carers and wider support network.

What happens after referral

  • A qualified practitioner will review your referral within 24 hours.
  • They will check your information and look for any immediate concerns.
  • If more details are needed, they may contact the referrer or you.
  • Your referral will be discussed by the wider team to agree the best next steps.
  • Within 4 weeks, a practitioner will contact you to discuss your needs and goals
  • Support usually lasts up to 12 weeks. After this, we can help connect you to longer-term community support if you need it.

Who you may work with

You’ll be given a named worker, who is your main point of contact. They will:

  • Get to know you and what matters
  • Help you understand your care and treatment
  • Co-ordinate your support and keep things consistent

Our team includes lots of different professionals. Some have lived experience of mental health, to support your practical and emotional needs. This includes:

  • Mental wellbeing coaches: “Let’s work together on your goals”
  • Peer support coaches: “I’ve been there”

Other professionals in our wider team include:

  • Consultant psychiatrists
  • Mental health nurses
  • Mental health wellbeing practitioners
  • Psychologists
  • Pharmacists
  • Occupational therapists
  • Support workers
  • Social workers[HL1]
  • Recovery workers
  • Peer navigators

We all play a part in supporting people, but not everyone will require support from all these professionals.

Where can we see you?

You can access our appointments in a way that best suits you – face to face, via video call, or over the telephone. Face to face appointments are available across Tameside and Glossop in a range of welcoming spaces, including community centres, churches, health centres, GP surgeries, counselling rooms, and local cafés, depending on your needs and preferences.

If you have a disability, we’ll make reasonable adjustments to ensure our services are accessible. For example, offering longer appointments, easy read documents, visual aids and communication tools. If you are blind or partially sighted, have hearing loss, reduced mobility or neurodiverse conditions, please let us know what support you need.


Denton Methodist Church
Hyde Road
Denton
Manchester
M34 3AQ


The Dream Centre
14A Market Street
Droylsden
Manchester
M43 6EA


New Life Church
St James Street
Ashton-under-Lyne
OL6 6SF


The Bureau Glossop
Bank House
22 Henry Street
Glossop
SK13 8BW

 

 

 

 

 

 

 


Diversity Matters North West
20 Great Norbury Street
Hyde
SK14 1BR

 

If you or someone you care for needs urgent mental health support, help is available quickly and easily.

Call 111 and choose the mental health – option 2
This service is for people of all ages who are feeling mentally unsafe, severely distressed, or need urgent support.

What you can expect:

Fast, free support 24/7 – you can call for yourself or on behalf of someone else.
Local help – even though it’s a national number, you’ll be connected to your local mental health team.
A trained practitioner will listen and support you to get the right help as soon as possible.
With your permission, they can view your mental health notes (if you’ve used services before).
This means you won’t have to repeat your story, and they can give you more personalised support.

You can also get help online:

NHS 111 Mental Health online – check your symptoms or get advice:
https://111.nhs.uk/triage/check-your-mental-health-symptoms

Please note: NHS 111 Mental Health is for urgent support, but it is not an emergency service.
If someone is at immediate risk of harm, call 999.

For more local mental health crisis services in Greater Manchester, click here.