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Service Administrator

Salary: £19,264 per annum
Working hours: 35 hours per week
Contract length: Permanent
Holidays: 25 days per annum, pro-rata (rising to 30 days after 5 years)
Based at: Based in Hulme, but travel to other locations may be necessary (Bolton, Salford and Trafford).

We are looking for a motivated individual to join our Assertive Outreach Administration Team in Bury, Bolton, Salford and Trafford.

You’ll be organised and passionate about delivering first-class customer care. You’ll be willing to learn and be prepared to work in fast-paced environment.

If that sounds like you, then you could be just what we’re looking for! Your job will be to support the service and facilitate the smooth running of the business and the retention of relevant data and information, working alongside IT and business intelligence to produce contract monitoring and other necessary reports.

Achieve Assertive Outreach offers support and guidance to people whose lives are being negatively impacted by drug or alcohol misuse.

Big Life provides excellent opportunities for ongoing personal and professional development through regular supervision and training opportunities.

Your health and happiness is important to us, so we offer a comprehensive staff wellbeing package.

How to apply

We welcome applications from people with personal experience of substance misuse.

The closing date for applications is Friday 27 May at 5pm. Applications received after this time will not be considered and CVs will not be accepted.

Interviews will take place week commencing 6 June. Please note that interviews will be held over Zoom or Microsoft Teams.

This post is exempt from the Rehabilitation of Offenders Act 1974 and will be subject to enhanced DBS checks. 

If you need the application form in an alternative format, please contact our HR Team.


Find out more about what makes Big Life a great employer, from career development to a comprehensive staff wellbeing package.

The Big Life group positively promotes diversity in the workforce. We are committed to safeguarding children and vulnerable adults.