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Administrator (Stockport)

Salary: £19,650 per annum
Working hours: 37.5 hours per week
Contract length: Permanent
Holidays: 25 days per annum, pro-rata (rising to 30 days after 5 years)
Based at: Stockport

Do you have experience of providing first-class customer service – being the first point of contact for clients and professionals?

Do you have the skills to collate, analyse and share data?

If so, you could be our perfect Administrator!

You will have the opportunity to work as part of the administration team at Talking Therapies Stockport, where you will provide administrative support to our team of practitioners who provide mental health support across Stockport.

The Administration team is a vital part of our service. You will liaise with clients daily to take referrals and book appointments, as well as managing confidential information in accordance with Information Governance and Confidentiality procedures.

Our work is fast-paced and dynamic as we support a large clinical team and answer hundreds of calls every week. The Administration team is driven by team targets as well as individual targets, so the ideal candidate needs to feel confident in their team-working abilities as well as taking the initiative for independent tasks.

Talking Therapies Stockport is part of Self Help – The Big Life group’s user-led mental health charity who provide the majority of Step 2 IAPT treatment in Stockport on behalf of the NHS. We deliver a range of services including support groups, eTherapy, Cognitive Behavioural Therapy and counselling.

How to apply

The closing date for applications is 19 August 2022 at 11:59pm . Applications received after this time will not be considered and CVs will not be accepted.

Interviews will take place week commencing 29 August 2022.

If you need the application form in an alternative format, please contact our HR Team.


Find out more about what makes Big Life a great employer, from career development to a comprehensive staff wellbeing package.

The Big Life group positively promotes diversity in the workforce. We are committed to safeguarding children and vulnerable adults.